Release date: 2026-08-10

Email-to-ticket is substantially reworked: mailboxes now belong to the tenant rather than to a project, one mailbox can feed several projects through routing rules, and there are three ways to connect one — including a per-mailbox "Sign in with Microsoft" that needs no Global Admin consent. This release also adds followers, comment replies and reactions, and tightens Azure directory verification on every Microsoft sign-in.

Release date: 2026-07-23

Ticku becomes a shared multi-tenant platform. One deployment now hosts many organizations, each isolated from the others, with self-serve onboarding by email domain. This release also brings project types, dynamic roles, worklog/time tracking, escalation, analytics, a master calendar, and more.

Release date: 2026-06-12

The first production release of Ticku — Ticketing & Workflow Management for Microsoft Teams and web.