Global Search
Find any ticket or sub-task across all your accessible projects in the active tenant, instantly.
:::note Two search tools
This page covers Global Search (Ctrl+K) — a fast jump-to-anything. The dashboard filter bar is a separate tool for narrowing the dashboard's own list with filter chips.
:::
Opening Search
- Keyboard:
Ctrl+K(Windows/Linux) orCmd+K(Mac) - Mouse: Click the search icon in the top navigation bar
The search bar expands inline in the header.
How It Works
- Type a couple of characters to trigger a search (debounced)
- Results appear in a dropdown grouped into Tickets and Sub-tasks
- Searches both title and description using PostgreSQL full-text search
- Matching is whole-word (and stems — "log" matches "logs"/"logging" but not "login") rather than arbitrary substring
- Results are ranked by relevance
Searching by ID
Global search recognises display IDs, so you can jump straight to something you already know the number of.
| You type | Finds |
|---|---|
EMA-15 or EMA15 or ema15 | That exact ticket |
EMA- or EMA | Every ticket in the project with that prefix |
15 | Tickets numbered 15, in any of your projects |
EMA-15.2 or EMA15.2 | That exact sub-task — sub-task 2 of ticket 15 |
15.2 | Sub-task 2 of any ticket numbered 15 |
Prefixes are matched case-insensitively, and the hyphen is optional throughout.
Navigating Results
- Click a ticket result → opens the ticket directly
- Click a sub-task result → opens the parent ticket with the sub-task in focus
- Press Escape or click outside to close search
Access Control
Search only returns results from projects you are a member of, within your active tenant — you cannot find tickets in projects you have no role in, and never across tenants.