Dashboard

Your landing page — a summary of work across every project you belong to in the active tenant.

What's on it

Status tiles across the top count your tickets by status — Open, Assigned, In Progress, Review, Fixed, On Hold, Re-Open — plus Overdue. Click one to filter the list beneath it.

Self / Team switches the whole view between your own queue and your team's.

My Tickets lists the matching tickets, in either List or Grid layout. Columns — Title, Status, Priority, Project, Subject, Assignees, Tags, Due date — are sortable, and rows carry an indicator when a ticket has sub-tasks.

The filter bar

The bar under My Tickets narrows the list. It works by chips, not free-typed syntax: type a filter key followed by a colon and pick a value from the dropdown.

Filter keys

Type	Filters on
assignee:	Who it's assigned to
createdby:	Who raised it
project:	Project
type:	Project type — Support, Consulting, Dev, Epic
subject:	Subject folder
status:	Workflow status
priority:	Priority
tag:	Tag
role:	Your role on the ticket
dueby:	Due on or before a date you pick
duewithin:	Due inside a date range
has:	Has an Attachment, Notification, Reminder, or Worklog

Combining filters

• Two chips with different keys are AND-ed — status:Open + priority:High means both.
• Two chips with the same key are also AND-ed. That's how you express "assigned to both Ranjith and Arun" — one chip each.
• Several values inside one chip are OR-ed.

Exclude inverts a condition, turning "is" into "is not".

The × at the end of the bar clears everything.

Free-text search

Text typed without a key: prefix searches ticket titles and descriptions. It is whole-word matching via PostgreSQL full-text search, not substring — so log matches "log", "logs", and "logging", but not "login".

You type	Matches
log	The whole word "log" (and its stems)
log*	Words starting with "log" — including "login"
*log	Words ending with "log"
*log*	Anywhere in the word — plain substring
login bug	The literal phrase — a space is text, not an operator
login + payment	AND — both terms
login , payment	OR — either term. Binds tighter than +
"a + b"	Quoted: + and , inside are literal text

A lone * matches nothing rather than everything.

:::note Two different search tools This bar filters the dashboard's own list. To jump to any ticket or sub-task from anywhere in the app, use Global Search (Ctrl+K). :::

Elsewhere in the sidebar

• Recent Activities — what changed across your projects, newest first
• Following — tickets and sub-tasks you're subscribed to
• Projects — every project you're a member of
• Notes, Reminders, Meeting Log, Worklog

Tips

• Start the day on Self, then switch to Team to see where everyone else is.
• has:Worklog is a quick way to find what you've already logged time against.
• Combine dueby: with status: to build a "what's late and still open" view.