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Tags

Tags categorize work (e.g. "bug", "billing", "urgent-client"). Manage the catalog from Admin → Tags.

The Tags admin page

:::note Groups have been removed Earlier versions had a "Groups" concept for organizing users. It has been removed — use tags for categorization and project membership for grouping people into work. :::

The tag catalog​

  • Tags are tenant-scoped — each tag belongs to your organization, with a name (unique within the tenant) and a color.
  • Create, rename, recolor, and remove tags from the admin panel.

Where tags apply​

Tags can be applied to:

  • Tickets
  • Sub-tasks
  • Meeting logs

Applying or removing tags on tickets and sub-tasks requires the relevant project role permission.

Tips​

  • Keep the catalog small and meaningful — a focused tag set keeps filtering useful.
  • Use colors consistently (e.g. red for urgency, blue for categories) so boards stay scannable.